Cookie Policy

Effective 24 October 2026. This page explains the cookies bigfleetfilms.com uses and how to control them. It sits alongside our Privacy Policy.

What cookies are

Cookies are small files a website asks your browser to store. They let a site remember things between pages and let services measure how the site is being used. Some are set by us, others by the services listed below.

What we use them for

Necessary

Keep the site working: security checks, and remembering that you are signed in if you administer the site. These cannot be switched off without breaking the site.

Analytics

Tell us which pages are visited, roughly where visitors come from and how they arrived, so we can improve the site. Set by our website analytics and site statistics services. These load only if you allow analytics. If you do not, they are never sent to your browser at all.

Marketing

Measure whether a Facebook or Instagram advert led you here, and let us show our work to people who have visited. Set by the Meta Pixel from Meta Platforms, Inc., using the cookies _fbp and _fbc, kept for up to 90 days. These load only if you switch on Marketing. Meta may combine this with information it holds about you under the Meta Privacy Policy, and you can control how Meta uses it in your ad preferences.

Functional

Remember whether you have already seen an on-site message so it is not shown again. Set by our on-site messaging service.

Forms

Our form service processes the enquiry form and may use cookies to guard against spam submissions.

Embedded video

Our showreel and FLEET episodes are embedded from a third-party video platform, which may set cookies when a video is played. We use the platform’s privacy-enhanced embed, which does not set advertising cookies unless a video is actually played.

Payment

When you reach the payment page, our payment provider may set cookies needed to process the transaction securely and detect fraud. These are part of taking payment safely and are not used by us for advertising.

What we do not do

We do not sell your information, we do not run advertising cookies unless you switch on Marketing, and we do not build a profile of you ourselves. If you do switch Marketing on, Meta may use the information described above under its own policy.

Your choices

Nothing optional loads until you allow it. The first time you visit, a banner asks what you are willing to accept. Until you answer, only the necessary cookies described above are used, and the analytics and marketing scripts are not sent to your browser at all.

You can change your answer whenever you like. Select Cookie preferences in the footer of any page to reopen the banner and switch each category on or off. Turning analytics or marketing off also clears those cookies already stored on your device.

If your browser sends a Global Privacy Control signal, we treat that as a refusal of everything optional and do not ask you again.

You can also block or delete cookies in your browser settings, and most browsers let you refuse them outright or warn you before one is set. Blocking analytics will not stop you browsing the site or buying a package. Blocking the cookies needed for payment may prevent checkout from completing.

The record we keep of your choice

When you answer the banner we store the date and time, the categories you allowed, the version of this policy that was in force, and a one-way scrambled form of your IP address. We keep that record for three years so we can show what was agreed and when. It is not used to identify you or to market to you, and the scrambled address cannot be turned back into the original.

If you buy a package, we record in the same way that you accepted our Terms of Service, Payment & Refund Policy and Privacy Policy at the moment of payment, along with the reference for that payment.

Changes

If we add or remove a service that uses cookies we will update this page. The effective date above shows the current version.

Contact

Questions about cookies or anything else on this page: info@bigfleetfilms.com.